Privacy Policy for ReGen Aesthetics (regenmed.la)
This Privacy Policy describes how ReGen Aesthetics ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from the website located at https://www.regenmed.la (the "Site") or engage with us for our regenerative and aesthetic services.
1. The Information We Collect
We collect information that identifies, relates to, describes, or could be reasonably linked, directly or indirectly, with you ("Personal Information").
A. Information You Directly Provide
- This information is collected via website forms (Contact Us, RSVP, Email List) and during the booking process:
- Contact Data: Name, email address, mobile phone number, and mailing address.
- Communication Data: The content of your messages to us via email, chat, or forms.
- Marketing Data: Your preferences for receiving marketing and updates from us.
B. Sensitive Information (Protected Health Information - PHI)
- As a healthcare and aesthetic clinic, when you become a client and receive services, we collect Protected Health Information (PHI). This may include medical history, treatment records, payment information related to your health care, and other health-related data.
C. Automatically Collected Data
When you browse the Site, we automatically collect certain information about your device and usage:
- Usage Data: IP address, browser type, operating system, pages viewed, time spent on the Site, and referring source.
- Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience and analyze Site usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To schedule appointments, manage your account, provide the requested aesthetic and regenerative services, and process transactions.
- Communication: To respond to your inquiries, RSVP confirmations, and send appointment reminders and confirmations.
- Marketing & Promotions: To send you newsletters, special offers, event invitations (like the Grand Opening), and other marketing communications, consistent with your preferences.
- Security & Operations: To maintain the security of our Site and patient records, prevent fraud, and comply with legal obligations.
- Website Improvement: To analyze how the Site is used and improve its functionality and content.
3. Disclosure of Your Information
We do not sell or rent your Personal Information. We may share your information with the following parties:
- Service Providers: Third-party vendors who perform functions on our behalf, such as website hosting, email delivery, payment processing, appointment scheduling systems (e.g., booking software), and the Live Chat service (e.g., Velocity Partners Group).
- Health Plan & Business Associates: We share PHI with health plans and other business associates as necessary to provide treatment, payment, or healthcare operations, in compliance with HIPAA (see Section 5).
- Legal Requirements: When required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our patients or the public.
4. Data Security and HIPAA Compliance
We are committed to protecting your Personal Information. We use reasonable administrative, technical, and physical safeguards to protect the Personal Information we collect.
- Protected Health Information (PHI): ReGen Aesthetics is a covered entity or operates with covered entities under the Health Insurance Portability and Accountability Act (HIPAA). Any PHI we collect or create is subject to the stringent privacy and security rules of HIPAA, as detailed in our separate Notice of Privacy Practices (NPP), which you will receive upon becoming a client.
5. Your Choices and Rights
You have the following rights regarding your Personal Information:
- Opt-Out of Marketing: You may choose to stop receiving our marketing emails by following the "unsubscribe" instructions included in those emails or by contacting us directly.
- Access and Correction: Clients have the right to access and request corrections to their PHI, as defined under HIPAA.
- Cookie Preferences: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
6. Third-Party Links
The Site contains links to third-party sites, such as our online booking system or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
- Last Updated: October 1, 2025.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ReGen Aesthetics
4451 Bluebonnet Blvd. Suite C
Baton Rouge, Louisiana 70809
Phone: (225) 4MEDSPA
Email: jennifer@regenmed.la

